Support

If you have problems installing or using One Small Clue software please contact support via email, forum or the contact form below.



Bug Reports

Bugs can be reported via email or the forum. Please provide the following information:

  • Describe the step-by-step process to reproduce the bug (if possible).
  • Describe how often the bug occurs.
  • VST Plugin and Version (eg Poise 1.0.5)
  • Host and Version (eg Cubase 5.5)
  • Windows Version (eg Windows XP / Vista / 7)

It is better to include too much information than not enough, as this minimizes the amount of back-and-forth communications. Be very specific and be sure to provide details.



Feature Suggestions

Feature suggestions are welcome. All ideas, large or small, will be considered. Not all suggestions will be implemented however. Please include reasons why you think your feature would be useful.



Contact Support