Support

If you have problems installing or using One Small Clue software please contact support via email, forum or the contact form below.



Bug Reports

Bugs can be reported in the forum. Please provide the following information:

  • Describe the step-by-step process to reproduce the bug (if possible).
  • Describe how often the bug occurs.
  • VST Plugin and Version (eg Poise 1.0.5)
  • Host and Version (eg Cubase 5.5)
  • Windows Version (eg Windows XP / Vista / 7)

It is better to include too much information than not enough. Sometimes the extra bit of information that didn't seem relevant will be just the thing that helps narrow down the cause of the bug.